FAQ's

How do i purchase from Gamerizer ?

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Making a purchase from Gamerizer is easy and secure, Checkout the following steps:

After logging into your Gamerizer account, Select the product you'd like to purchase.

Check your order details, Select payment method to complete the purchase.

Once the payment is completed, you will receive the product code in your profile.

If you face any problem, you can contact our customer support directly from the app, and we will happy to help you.

What payment methods can i use ?

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We provide you with many different payment methods such as Apple Pay, Visa & MasterCard and Sadad.

I have a discount coupon how do I use it?

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Enter your promotional code during checkout and the discount will be applied (if applicable).

How can i create an account ?

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Click on the Sign up with Mobile Number button, or you can continue with Apple, Facebook and Google

Enter your mobile number and verify it by entering the SMS we've sent to you

Pick a password for your account, And complete your profile info, Then your account will be ready.

If you face any problem, you can contact our customer support directly from the app, and we will happy to help you.

Is Gamerizer safe ?

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Absolutely, we always work to observe the highest standards of security and privacy to provide safe and reliable payment services.

How to reset my password if i forgot it ?

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Do not worry, click on the forgot password button on the login page and we'll help you reset your password

How and when do I get the code after purchase ?

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You will  receive the digital code directly in your Gamerizer profile under orders.

I have a trouble using the digital code

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If you face any problem, you can contact our customer support directly from the app, and we will happy to help you.

Exchange or return of a product

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Please be aware that all of our digital codes cannot be returned or refunded once purchased and delivered, So please make sure to choose the right product, with the correct region before purchasing it, as we cannot refund or exchange items sent to the customer.
The reason for this is that we have no guarantee that the code, delivered immediately after purchase, is still unused. However, we do offer a guarantee to redeem the digital codes we provide. In case the code which is sent doesn't work, we will do our best to help you fix this problem. Our customer support can be reached directly from the Gamerizer app.